Shipping policy

Last Updated: 20/2/2026

Thank you for shopping with Always One. Below are the details regarding our shipping process.

Estimated Delivery Time

Our estimated delivery time is 7–8 working days from the date of order. Please note that delivery times may vary depending on your location, courier delays, public holidays, or unforeseen circumstances.

Delayed Deliveries

If your order has not been delivered within 15 working days from the date of dispatch, you are eligible to request a full refund. To request a refund for delayed delivery, please contact us at contact.alwaysone@gmail.com with your order details.

Incorrect Address/Phone Number

Please ensure your shipping address/Phone Number is correct at checkout. Always One is not responsible for delivery issues caused by incorrect or incomplete addresses/phone number provided by the customer.

Shipping Charges

Shipping charges (if any) will be displayed at checkout before completing your purchase.

If you have any questions regarding your shipment, feel free to contact us at contact.alwaysone@gmail.com.